Appliance Service Technician
Appliance Service Technician
Description
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The CSC ServiceWorks Story:CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United Stes and Canada. With nearly a century of experience and over one million machines in operion, we serve more than 40 million consumers annually through our pay technology plforms, technology-enabled services, and trusted client partnerships.
Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovive technology, and responsive service.
At CSC, we’re in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovion.
Overview:Appliance Service Technician Monday - Friday 7:00 am - 4:00 pm
Are you a problem-solver who loves to be out in the field? Our Appliance Techs provide mechanical repairs to washers and dryers customer and client locions within their assigned region. Appliance Technicians keep our machines running smoothly to meet customer expections or the need for repeed service needs. The ideal candide is someone who enjoys working independently and has a very strong mechanical aptitude.
Key Responsibilities:
- Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Ensure th all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
- Maintenance: Conduct routine maintenance and preventive services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricing, replacing worn-out parts, and adjusting settings as necessary.
- Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accure informion regarding the repair or maintenance process. Offer advice and recommendions on appliance usage, care, and maintenance to prevent future issues.
- Documention: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant informion. Prepare service reports and upde the internal dabase with accure and up-to-de informion.
- Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
- Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.
- Work Life Balance!
- 75% Employer Contribution to Medical, Dental, and Vision insurance
- Health Savings Account with Employer Contribution
- Year-round Work & Paid Training
- Company Paid Life, Short-term, and Long-term Disability Insurance
- 401k with generous Company Mch
- Paid Time Off (PTO) & Holiday Pay
- Flexible Spending & Health Savings Account
- Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
- Educion Reimbursement Program
- Paid employee Referral program
- Valid Driver's License
- Ability to pass pre-employment screening
- Basic Plumbing and Electrical knowledge
- Previous experience in appliance repair or a reled field is preferred.
- Good interpersonal and communicion skills to interact with customers effectively.
- Ability to work independently and manage time efficiently.
- Physical stamina and dexterity to handle and maneuver heavy appliances.
- Basic computer skills for documention and communicion purposes.
- Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weher and non-weher reled)
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive considerion for employment without regard to race, color, religion, sex, nional origin, sexual oriention, gender identity, disability or protected veteran stus.
CSC Service Works will comply with local and ste laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.