Auto Body / Collision Estimator Wanted

Job Overview

Harwood Heights Auto Body are seeking a Collision Estimator to join our automotive repair team. In this role, you will be the key point of contact for customers and insurance adjusters, assessing vehicle damage and creating accurate repair estimates. Your expertise will help streamline the repair process, ensure customer satisfaction, and maximize shop profitability. This is a salary Job at an independent body shop that has been open for over 40 years.

Duties

Conduct thorough inspections of damaged vehicles to assess the extent of collision repairs needed
Utilize computer-aided vehicle damage estimating software to prepare detailed repair estimates i.e. CCC One, Parts Trader....
Communicate clearly with customers, insurance companies, and technicians to explain repair procedures and costs
Collaborate with mechanics and service technicians to ensure accurate diagnosis and efficient repairs
Manage the entire estimating process from initial assessment to final approval, including deal with insurance claims
Maintain accurate records of all estimates, customer interactions, and repair documentation
Assist in vehicle drop-off and pick-up processes while providing excellent customer service

Skills

Proven experience in auto estimating software and collision repair processes
Excellent client communication skills with the ability to explain technical details clearly
Dealership experience or automotive repair background is highly desirable
Knowledge of auto service management practices including cash handling and service writing
Valid driver’s license with a clean driving record for client visits or vehicle inspections
Proficiency in computer-aided vehicle damage estimating tools and estimating software platforms