Big Rig Shop Manager/Service Advisor (heavy Duty)
depending on experience
Shop Manager/Service Advisor
Description
🚨 Now Hiring: Big Rig Shop Manager / Service Advisor (Heavy Duty) 🚨
We’re looking for someone who knows their way around heavy-duty diesel equipment and can keep jobs moving. This isn’t just turning wrenches – it’s about running repairs, coordinating service, and keeping customers and equipment on track.
What You’ll Do:
- Manage repairs for fire trucks and specialty equipment
- Write up jobs, diagnose issues, and provide estimates
- Act as the main point of contact for customers’ approvals, updates, and timelines
- Coordinate with vendors, dealers, and mobile repairs.
- Manage shop workflow, scheduling, and job prioritization
- Source parts, control costs, and keep jobs profitable
- Minimize downtime and keep equipment road-ready
- Ensure DOT compliance and preventive maintenance standards
- Experience with heavy-duty trucks, fleet maintenance, & equipment repair
- Service writer, shop manager, or fleet coordinator background preferred
- Strong industry network (dealers, repair shops)
- Organized, proactive, and able to manage multiple jobs at once
- Strong communication and problem-solving skills
- Experience with fire apparatus or specialty equipment
- Existing customer relationships - you can hit the ground running
