Bike Mechanic - Big Sky Bikes

BIKE MECHANIC - BIG SKY BIKES, MISSOULA

Big Sky Bikes is a full-service Specialized dealer on E. Front St. in Missoula. We're hiring a mechanic whose job is simple to say and hard to do well: get bikes repaired right, on time, and billed accurately, so riders trust us with their bikes and come back.

PAY AND BENEFITS

• $20-$28/hr depending on experience
• 5 days PTO to start
• Paid holidays
• Paid certification courses (when the shop asks you to take them)

WHAT YOU'LL DO

Repairs and builds

• Complete repairs, tune-ups, and builds to shop standard, in the order the Lead Mechanic sets
• Diagnose problems accurately and recommend the right fix, not just the fastest one
• Assemble new bikes to manufacturer specs, including torque values
• Diagnose and service e-bikes using dealer diagnostic tools, following battery safety rules
• Service drivetrains, hydraulic and mechanical brakes (including bleeds), wheels (truing and building), suspension, and electronic shifting
• Test ride or safety-check every bike before it's marked done

Estimates and work orders

• Inspect bikes dropped off for evaluation and write itemized estimates with realistic promise dates
• Separate required work from recommended work so customers can choose
• Get customer approval before starting work, and flag any added work before doing it
• Record parts and labor on the work order as you go, not from memory at the end of the day
• Mark jobs finished in Lightspeed as soon as they're done so the front can call the customer
• Note anything else the customer should know about, even if they didn't ask

The shop

• Keep the stand, tools, and parts bins clean and organized
• Flag low supplies, broken tools, and unsafe equipment right away
• Help on the sales floor during busy times, especially Saturdays
• Help with warranty paperwork and photos

WHAT GOOD LOOKS LIKE

• No finished bike sits without a completed, fully itemized work order
• Comebacks are rare, and get fixed first when they happen
• The final bill matches the quote unless the customer approves a change
• Billed labor stays close to actual time, so promise dates hold
• You can explain any repair plainly to a customer

REQUIRED

• Solid working knowledge of drivetrain, brake (including hydraulic bleeds), wheel, and suspension service
• E-bike experience, or willingness to complete Specialized Turbo training
• Able to work independently once trained and juggle several open jobs
• Available Saturdays during the season

NICE TO HAVE

• Mechanic certification (UBI, Barnett, or similar)
• Wheel building and suspension rebuild experience
• Shimano Di2 or SRAM AXS experience
• Completed Specialized University technical modules

GROWTH
Mechanics can build toward specialties like suspension, wheel building, e-bike diagnostics, or bike fitting, and toward the Lead Mechanic role.

HOW TO APPLY

Email a short note about your experience and a resume via this post, or stop by the shop.