Construction Company Operations Manager

OPERATIONS MANAGER

Location: Felton/San Lorenzo Valley / Santa Cruz, CA Employment: Full-Time
Start Date: ASAP (Flexible) Company: Redwood Creek Construction

About Redwood Creek Construction

Redwood Creek Construction is a growing, family-owned residential construction company specializing in carpentry, historic restorations, remodels, and new builds. We are known for high-quality craftsmanship, personalized service, and careful attention to detail.

The Role

We are looking for a highly organized, detail-oriented, and proactive Operations Manager to help keep the day-to-day business running smoothly. This is a central, hands-on role that works closely with ownership, clients, crew members, subcontractors, and vendors. The right person will be comfortable balancing office administration, project coordination, client communication, payroll and billing support, and a variety of operational details.

Key Responsibilities

Office & Client Administration

• Manage the office phone line, email inbox, and general client communication.
• Schedule estimates, site visits, inspections, and other appointments.
• Tracking estimate status and follow-up
• Maintain accurate, up-to-date client and project information in company software.
• Maintain organized digital and paper filing systems.
• Process and track client projects and follow up on outstanding items.
• Respond to client questions and concerns professionally and promptly.

Employee Administration

• Review employee timesheets for accuracy and track time off for scheduling
• Maintain accurate employee records in company systems.
• Assisting with new hires and employee onboarding/training

Project & Field Coordination

• Schedule daily crew assignments and coordinate jobsite logistics.
• Track project timelines, permits, inspections, and job progress.
• Assist with subcontractor and vendor coordination.
• Order job materials and portable units and track deliveries.
• Maintain complete and accurate project documentation.

Marketing & Company Support

• Manage company social media accounts, primarily Instagram and Google Business Profile.
• Update the company website with new project photos and content.
• Support marketing efforts, community sponsorships, and company-branded gear.
• Help organize the annual company dinner and other company events.

Compliance & Safety

• Coordinate employee safety training and maintain required documentation.
• Support contractor licensing, insurance, and other compliance-related tasks.
• Fleet management of trucks & equipment including licensing and maintenance
• Inventory management of tools and materials

What We're Looking For

• 1–3 years of office management, operations, administrative, or project coordination experience; construction experience is preferred.
• Excellent written and verbal communication skills and a professional, client-focused approach.
• Strong organization, follow-through, and the ability to prioritize multiple moving pieces.
• Comfort with office and cloud-based software; experience with construction project management tools is a plus.
• Familiarity with FieldPulse, Gusto, and Google Sheets is helpful.
• Bachelor’s degree in Business Administration, Management, or a related field is preferred but not required.
• Local to the Santa Cruz / San Lorenzo Valley area strongly preferred.

Benefits

• Competitive salary
• 50% employer-paid medical, dental, and vision insurance
• 401(k) with company match
• Paid holidays and paid time off

How to Apply
Please send your resume and a brief cover letter highlighting your relevant experience to hello@redwoodcreekconstruction.com. We look forward to hearing from you!