Customer Service for Shoe, Handbag, Garment Leather Repair and Care

Join the Leather Spa Team

Leather Spa is the industry leader in luxury shoe, handbag, and garment repair. We are currently seeking an experienced, high-energy Full-Time Customer Service Representative for one of our premier Manhattan boutiques.

At Leather Spa, you are a consultant for luxury care. You will join a dynamic fashion family dedicated to craftsmanship and superior client experiences.

THE ROLE
- Provide a world-class service experience to our luxury clientele.
- Consult with clients on repair, alteration, and cleaning needs.
- Drive business revenue through client conversion and retention.
- Inspire customer loyalty by being a proactive problem-solver.

COMPENSATION and BENEFITS
- Starting Salary: 43,000 to 50,000 dollars yearly (Based on experience).
- Commission: Ten percent on sales of leather care products and accessories.
- Healthcare: Medical benefits are available (contributory/employee-sponsored).

WHAT WE ARE LOOKING FOR
- Experience: 2 or more years of consistent customer service or retail.
- Knowledge: Familiarity with footwear, handbags, and leather accessories.
- Traits: Highly organized, detail-oriented, and emotionally intelligent.
- Tech Savvy: Proficient with email and POS systems.

REQUIREMENTS
Full-time position. Weekends and holidays are a must.

HOW TO APPLY
1. Research our brand online to learn about our services.
2. Reply to this post with your Resume.