Experienced Lead Building Maintenance Technician

Experienced Property Management Maintenance Technician

Location: Chicago, IL

Position Type: Full-Time
Reports To: Property Manager / Maintenance Supervisor

Compensation

$35.00–$40.00 per hour, based on experience and qualifications. Benefits, including paid time off and healthcare coverage, are negotiable.

About Harbor Property Management

Harbor Property Management is a growing residential property management company committed to providing exceptional service to property owners and residents throughout the Chicago area. We pride ourselves on maintaining high-quality communities through responsive service, proactive maintenance, and a team-first culture.

As we continue to grow, we're looking for an experienced maintenance professional who takes pride in their work, enjoys solving problems, and is committed to delivering excellent customer service.

About the Role

We are seeking an Experienced Property Management Maintenance Technician to join our team. This role is responsible for maintaining the safety, functionality, and appearance of residential and multifamily properties.

The ideal candidate will have extensive experience in apartment maintenance and be comfortable working independently while maintaining a high standard of workmanship. You'll be responsible for responding to resident work orders, completing preventative maintenance, preparing units for new residents, and helping ensure our properties remain safe, functional, and attractive.

This position utilizes AppFolio Property Manager to manage daily maintenance operations. The successful candidate will be comfortable using property management software to receive and update work orders, communicate with residents and the management team, document completed work, and track maintenance activities. Experience with AppFolio or comparable property management platforms is highly desirable.

Key Responsibilities

Perform routine, preventative, and emergency maintenance on residential and multifamily properties.
Diagnose and repair plumbing, electrical, HVAC, appliance, drywall, carpentry, flooring, and general building maintenance issues.
Respond promptly and professionally to resident maintenance requests.
Complete apartment turnovers, including repairs, painting, appliance installation, punch lists, and unit preparation.
Perform preventative maintenance inspections on building systems and equipment.
Inspect properties regularly to identify maintenance needs and safety concerns.
Maintain common areas, amenities, grounds, and building exteriors to company standards.
Utilize AppFolio Property Manager to receive, prioritize, update, and close maintenance work orders.
Document completed work, labor, materials used, and maintenance notes within the property management software.
Communicate effectively with the office team through AppFolio regarding work order status, follow-up items, and resident updates.
Maintain accurate maintenance records, inventory, and preventative maintenance schedules.
Coordinate with outside vendors and contractors for specialized repairs when required.
Participate in an on-call rotation and respond to after-hours maintenance emergencies.
Promote a positive resident experience through excellent communication and customer service.

Qualifications

Required
Minimum 3–5 years of property management maintenance experience, preferably in multifamily housing.
Strong working knowledge of:
Plumbing
Electrical
HVAC
Appliance repair
Drywall
Painting
Carpentry
Flooring
General building maintenance
Ability to diagnose and troubleshoot maintenance issues independently.
Experience using property management software to manage maintenance work orders, resident requests, and maintenance documentation.
Excellent customer service and communication skills.
Strong organizational and time management skills.
Ability to prioritize multiple work orders while maintaining quality and responsiveness.
Valid driver's license with reliable transportation.

Preferred

Experience with AppFolio Property Manager is strongly preferred. Experience with Yardi, Buildium, RealPage, Entrata, or similar property management software is highly desirable.
EPA Certification
HVAC Certification
CPO Certification
Trade licenses or certifications are a plus.
Physical Requirements
Ability to lift and carry up to 50 pounds.
Ability to climb ladders and stairs safely.
Ability to stand, kneel, bend, crouch, and work overhead for extended periods.
Ability to work indoors and outdoors in varying weather conditions.
Ability to safely operate hand tools, power tools, ladders, and maintenance equipment.

Benefits

Competitive compensation of $35.00–$40.00 per hour
Paid Time Off (Negotiable)
Healthcare Benefits (Neg