Field Technician

Aquatic Field Technician

Responsibilities

• Provide service and customer support during each field visit.
• Tie workflow to schedule on a daily basis.
• Manage all on-site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports weekly.
• Complete and turn in reports monthly.
• Operate vehicle in a safe manner and use good judgment.
• Follow all the company’s filed procedures and protocols
• Cooperate with the technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.

Requirements

• Mechanical abilities and experience with boats, trucks, and equipment
• Self-starter, problem-solver, detail-oriented, safety-conscious, listens well, takes direction
• Rely on experience, common sense, and good judgment to plan and accomplish goals
• Passion for the outdoors
• Swim in deep water.
• Possess a valid Texas Driver’s License with no more than 1 point.
• Reliable transportation to and from work.
• Communicate effectively, both verbally and in writing, in the English language, with fellow technicians, office personnel, and customers.
• Proven field service experience.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Ability to work flexible shifts and to adapt to changing work schedules.
• Familiarity with power hand tools