Landscape Operations Manager

Looking to add an experienced Landscape Operations Manager to our team's in Stoughton, MA and Chelmsford, MA.

We have two departments we're trying to fill seats:

1.) Weekly maintenance at properties including mowing, trimming, pruning, etc.
2.) Enhancement projects including pruning, flower installs, grading, hardscapes, etc.

Applicant must be a team player who is interested in keeping a positive, solution minded approach. Good pay, company vehicle, benefits, snow pay and so on.

Head here to apply: https://outdoorpride.com/

Reports to: Branch Manager or Senior Operations Manager

Summary:

The Operations Manager plays a critical role in driving safety, quality, and efficiency in Outdoor Pride Landscaping’s field operations. They manage all aspects of landscape maintenance in their division. This includes scheduling as well as directing personnel and resources towards providing quality, cost-effective maintenance services to clients.

The Operations Manager will be responsible for training and developing the individuals reporting to them by providing day-to-day operational scheduling and guidance. In this role they will often be actively working with their team, especially in the winter months.

Core Capabilities:

Customer and quality focus

Effective communication skills (both verbal and written)

Team oriented

High integrity leader who commands respect.

Interest and capability in developing people

Excellent problem-solving abilities, quick learner

Responsible, dependable and ethical

Self-motivated

Capacity to innovate

Leader with a positive approach

Leads by example

Job Duties:

Build and develop an outstanding team and supporting a #OneTeam environment

Ensure all crews within the division have a plan daily and are working productively

Work alongside team often for quality control, training and production purposes

Train on and strictly enforce all safety policies by means of weekly safety tailgates and continuous follow up

Hold employees accountable to schedules, start times and company policies

Schedule all crews within division in Aspire

Oversee crew leader and crew-member industry training and certification; identify and develop high performing crew members into crew leaders

Develop employees and meet regularly with them to provide feedback

Ensure client satisfaction through effective communication with Account Manager, quality control of completed work and following up on issues

Identify opportunities to improve operations and best approach for implementation

Recruit employees as needed during the season

Fiscally responsible and accountable to budget. Must ensure that goals are met, and budgets are followed.

Approve direct reports payroll and time off requests

Timesheets approved daily and reviewed weekly with all times validated, crew members accounted for, correct tasks and good notes

Perform and track if necessary all preventative maintenance and simple fixes on equipment

Confirm all trucks and trailers always meet Federal DOT requirements

Active role in snow operations at a dedicated site/area

Suggest upselling opportunities to Account Manager of enhancement services

Coordinate with other divisions and subcontractors as needed to ensure that work is completed successfully, on budget and on time

Assist in other duties and objectives as administered by the Senior Operations Manager, Area Manager or Director of Operations

Requirements

Valid driver's license

Ability to obtain and maintain DOT Medical Card

5 years of landscape experience including 3 years as a crew leader (flexible based upon other qualifications)

Basic Microsoft Office skills (including Word, Excel, Outlook, and PowerPoint) or a willingness to develop

Knowledge (or willingness to develop) of Aspire Estimating and Time Software

Management and training experience.

Knowledge of local turfs, shrubs, groundcover, and seasonal color including growth characteristics, appropriate maintenance techniques, and most common issues

Work Conditions

Often lifting a minimum of 50 lbs. repeatedly through an entire work shift

Shifts can include walking and standing for long periods of time - excellent stamina required

Fast-paced environment

Work outdoors in various conditions including heat & humidity, rain, dust, noise, and cold conditions

Flexible working hours including occasional weekend/night work during the landscape and snow season

Compensation and Benefits

Competitive pay

Year-round employment

401K

Health and Dental insurance

PTO Time

Paid Holidays