LED Field Service Technician
DOE
Digital Signage Field Technician
Description
LED Field Service Technician- Travel needed
Core Duties:
- Commission new digital LED signs at customer sites, including mounting/aligning indoor displays precisely (level, plumb, flat)
- Complete “Clear to Service” forms and upload 4K photos post-install
- Perform break/fix repairs (LED modules, power supplies, controllers) and preventative maintenance
- Configure NovaStar and other display control systems
- Log all service activity in a ticketing system with detailed notes
- Support internal teams (install/config groups, NOC) when no field work is scheduled
- Maintain customer satisfaction and safety compliance standards
- 5+ years field service/maintenance experience
- 2–3 year electronics degree or 4-year apprenticeship (or equivalent training)
- Experience working at heights (up to 100 ft) using bucket trucks/scissor lifts
- Valid driver’s license, clean record, willing/able to travel extensively
- Strong networking knowledge (hardline, wireless, cellular) and electrical installation/service background
