Plumbing Technicians / Plumbers Wanted

Plumber / Plumbing Technician — Warranty Claims Experience Preferred
RENEW HOME SERVICES | Central Florida (Orlando, Kissimmee, Sanford, Winter Park & surrounding areas) Job Type: Full-Time | Pay: $Hourly/Commission
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About the Role
Renew Home Services is looking for an experienced Plumber or Plumbing Technician to join our team serving the Central Florida area. This role is ideal for someone who has hands-on experience working home warranty claims — think American Home Shield, Choice Home Warranty, First American, Old Republic, 2-10, or similar providers — and knows how to navigate the process from first call to final sign-off.
You'll be diagnosing and repairing residential plumbing systems while managing the administrative side of warranty work: documenting findings, communicating with adjusters, and securing authorizations before parts and labor are approved.
What You'll Do

• Diagnose and repair residential plumbing issues (leaks, water heaters, drain lines, fixtures, sewer lines, garbage disposals, etc.)
• Work claims for home warranty companies from intake through completion
• Call in and follow up on authorization requests with warranty providers before performing covered repairs
• Accurately document diagnoses, photos, and notes required for warranty claim approval
• Explain coverage limitations, exclusions, and out-of-pocket costs to homeowners clearly and professionally
• Order parts and schedule return visits as needed once authorizations are approved
• Maintain accurate paperwork/records for each claim (invoices, authorization numbers, claim numbers)
• Provide excellent customer service in homeowners' residences
• Keep up with each warranty company's specific process, portal, or call-in requirements

What We're Looking For

• Prior experience working warranty company plumbing claims (strongly preferred)
• Familiarity with the authorization/approval process — knowing what info adjusters need and how to avoid claim denials or delays
• Valid Florida DL No felonies
• 2+ years of plumbing experience (residential preferred)
• Strong communication skills — you'll be on the phone with warranty reps regularly
• Ability to pass a background check
• Own basic hand tools (company truck/equipment provided)
• Detail-oriented with good documentation habits — claims live or die on paperwork

Nice to Have

• Experience with multiple warranty providers (AHS, Choice, First American, Old Republic, 2-10, etc.)
• Water heater installation/replacement experience
• Drain camera / leak detection experience
• Bilingual (English/Spanish)

What We Offer

• Competitive hourly pay or salary, DOE
• [Company truck / vehicle allowance]
• [Tools and equipment provided]
• [Growth opportunities / bonus structure]

Service Area
Central Florida, including Orlando, Kissimmee, Sanford, Winter Park, Jacksonville, and surrounding communities.
How to Apply
Send your resume and a brief note about your warranty claims experience.
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