Receptionist & Marketing Assistant — Full Time
HVAC Lead Installer / Service Technician / Helper
Description
Receptionist & Marketing Assistant — Full Time
Location: Temecula, CA
Pay: $18–$25 per hour, depending on experience
Benefits: Medical, dental, vision, PTO, and 401(k)
Subcooling Heating & Air is a locally owned, growing HVAC company in Temecula. We also operate Shine Equine, a natural grooming product line developed for equine and canine care. We’re seeking an organized, personable, and marketing-minded professional to serve as the welcoming voice of our HVAC office while helping grow the Shine Equine brand.
This is an ideal role for someone who enjoys a varied workday, communicates confidently with customers, takes ownership of details, and can balance office support, order fulfillment, and marketing responsibilities.
Responsibilities
- Serve as the first point of contact for Subcooling Heating & Air customers by answering, screening, and routing incoming calls with professionalism and warmth.
- Deliver excellent customer service and support daily front-office operations.
- Assist with marketing initiatives for both Subcooling Heating & Air and Shine Equine, including social media, promotional campaigns, content coordination, and brand visibility.
- Process Shine Equine orders accurately from receipt through fulfillment.
- Package and ship equine and canine grooming products promptly, ensuring orders are correct, presentable, and ready for delivery.
- Maintain basic inventory and shipping-supply records; communicate when replenishment is needed.
Qualifications
- Professional phone presence with excellent written and verbal communication skills.
- Marketing experience is preferred, particularly with social media, digital promotions, content creation, or small-business marketing.
- Strong organization, follow-through, and ability to manage several priorities at once.
- Dependable, detail-oriented, positive, and comfortable working as part of a close-knit team.
- Proficiency with Microsoft Excel, Word, and Outlook.
- Prior office, customer-service, HVAC, shipping/fulfillment, equine, or canine-product experience is helpful but not required.
Apply online: subcoolinghvac.com/apply-online
