Service Order Coordinator $21 - $25/hr. DOE

Lanz Cabinets is seeking a highly organized and detail-oriented Service Order Coordinator to support communication and coordination between our field offices and production facility.
In this role, you will serve as a key point of contact for field teams regarding service orders. You will help track orders, check production status, communicate updates, and ensure that questions and information are efficiently shared between the field offices and the production team.

Responsibilities:

• Serve as a primary point of contact between field offices and the production facility regarding service orders.
• Track and monitor the status of service orders from submission through completion.
• Communicate order updates, timelines, and other relevant information to field offices.
• Follow up with production and other departments regarding the progress of service orders.
• Help identify and resolve communication issues or delays affecting service orders.
• Maintain accurate records and documentation related to service orders.
• Respond to questions from field offices and assist in obtaining necessary information.
• Coordinate with departments to help ensure service orders are addressed in a timely manner.
• Perform other related duties as assigned.

Qualifications:

• Strong communication and customer service skills
• Excellent organizational and follow-up skills
• Ability to manage multiple tasks and priorities
• Strong attention to detail
• Ability to work effectively with employees and teams in multiple locations
• Proficiency with Microsoft Office and the ability to learn company software systems

Benefits Include:

• Dental Insurance
• Medical Insurance
• Vision Insurance
• AFLAC
• Paid Time Off (PTO)
• 401(k) Retirement Plan with Employer Match
• Direct Deposit
• Employee-Planned Events

Lanz Cabinets is an Equal Opportunity Employer