Service Technician I

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Securitas Technology, part of Securitas, is a world-leading provider of integred security solutions th protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. 

We offer clients a full portfolio of video, access, intrusion, fire and integred systems and services. As a leading systems integror and alarm monitoring company, we deliver the Securitas Technology Difference, serving countless long-term clients with solutions and services th protect their people, customers, and assets.

Our service teams are responsible for providing service on Securitas Technology products client sites. The position provides client contact for all post-installion problems on systems and equipment, as well as, special project work, when needed.

Job Duties

· Respond to trouble tickets to ensure applicion uptime and system performance.

· Work individually and as a team to diagnose and resolve applicion issues.

· Execute preventive maintenance tasks to maximize applicion availability and identify system faults.

· Perform routine configurion changes (user permissions, applicion configurion, etc.)

· Document all system modificions through a digital change control tracking system.

· Produce quality technical documention describing the conceptual and quantitive facets of system deployment, intended for both a technical and non-technical audience.

· Perform pre-deployment end to end testing of all upgrades and major modificions.

· Perform on site installions of software upgrades and major modificions. 

Minimum Requirements 

· High School diploma required or equivalent.

· Experience installing and troubleshooting low voltage equipment

· Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms

· Fire alarm experience:

o Bosch, Silent Knight highly preferred

o Simplex, Notifier, Edwards, Siemens, or other commercial fire systems a plus

o NICET certificion or Ste Fire License preferred

· ESA Certified Alarm Technician preferred

· NTS Certified Service Technician preferred

· Working knowledge of network communicions and IP addressing

· Certificions in enterprise grade CCTV, Access Control a plus

· Strong working knowledge of Microsoft Office

· Strong written and verbal communicions skills

· Excellent problem solving and analytical skills.

· Excellent time management skills

· Positive titude and strong work ethic

Securitas offers comprehensive benefits including: 

· Paid company training 

· Medical, Dental, Vision, and Life Insurance 

· 401K with 60% Mch up to 6% of salary 

· Paid vacion, holiday, and sick time 

· Educional Assistance 

· Exceptional growth opportunities 

· Company vehicle, laptop, and cell phone provided

· Wide variety of employee discounts on travel, equipment, and more! 

We are a nionwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstred daily by our employees to our customers and the communities we service. 

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