► Showroom Coordinator/Sales Support ◄

Job Overview

DTK Stone Works is seeking a highly organized and detail-oriented Showroom Coordinator/Sales Support person to support our Showroom operations and Sales Associates at our stone manufacturing firm located in Chicago’s northwest suburbs.

This is an excellent opportunity for an individual with strong administrative and customer service skills who enjoys working in a team oriented, design-focused sales environment.

As our Showroom Coordinator/Sales Support professional, you will play a key role in ensuring smooth sales operations by assisting with client interactions, order processing, showroom maintenance, and administrative support.

Your work will contribute to building long-term client relationships and supporting the overall success of our sales team.

Responsibilities

• Provide administrative support to the Sales Associate, including:

  • Scheduling appointments

  • Managing emails

  • Preparing sales materials

• Assist in client interactions by:

  • Welcoming visitors to the showroom

  • Providing initial product information

  • Directing inquiries to the appropriate team member

• Help maintain and update CRM systems (PipeDrive, ActionFlow) with:

  • Client information

  • Follow-ups

  • Sales activity

• Support the sales process by:

  • Preparing quotes

  • Tracking orders

  • Coordinating with the fabrication and delivery teams to ensure smooth execution

• Assist in marketing outreach efforts, including:

  • Managing email campaigns

  • Coordinating industry events

  • Organizing showroom presentations

• Maintain showroom appearance, ensuring that:

  • Samples and displays are well-organized

  • Displays are up to date

• Monitor order progress by:

  • Following up with clients on pending decisions

  • Assisting with resolving customer service issues

• Stay informed about:

  • Industry trends

  • New product offerings

  • Company updates

  • Providing accurate information to clients

Qualifications

• 1+ years of experience in sales support, administrative roles, or customer service; experience in the stone, design, or construction industry is a plus.

• Strong organizational and time management skills with the ability to multitask and prioritize workload.

• Excellent communication skills, both verbal and written.

• Comfortable using CRM software (PipeDrive preferred) and Microsoft Office Suite.

• A proactive approach to problem-solving and the ability to work collaboratively in a team environment.

• Passion for interior design, architecture, or home improvement is a plus.

Benefits

• Competitive salary based on experience

• Full-time position with potential career growth opportunities

• Paid time off:

  • Vacation

  • Sick days

  • Holidays

• Health insurance

• Ongoing training and professional development

• Exposure to Design Professionals and Project Management

• Potential path into sales development 

If you are looking for a dynamic role in a growing company with a strong team culture, we encourage you to apply!

CLICK HERE TO APPLY