W-2 Window and Door Service Technician
W-2 Window and Door Service Technician
Description
Windows Direct USA is a growing home improvement company specializing in windows, doors, baths, and showers. We are looking for a highly experienced Senior Service Technician to join our team.
The ideal candidate is a skilled remodeling or construction professional who can independently diagnose and resolve service and warranty issues while providing exceptional customer service.
Responsibilities
Diagnose and repair warranty/service issues involving windows, doors, baths, and showers
Troubleshoot air/water infiltration, leaks, seal failures, operational issues, and installation concerns
Perform window and door adjustments, repairs, capping, caulking, and trim work
Complete minor carpentry, drywall, painting, and plumbing repairs
Perform accurate onsite measurements and inspections
Maintain a clean, professional work environment in customers’ homes
Provide outstanding customer service and clearly communicate repair solutions
Qualifications
5+ years of remodeling, construction, installation, or service experience preferred
Strong experience with windows, doors, baths, and showers
Proficient with window/door capping, caulking, trim work, and basic carpentry
Knowledge of minor plumbing and bathroom repairs
Strong troubleshooting and problem-solving skills
Excellent customer service and communication skills
Ability to work independently and manage service calls
Valid driver’s license and ability to lift medium/heavy materials
What We Offer
$30-$35/hour based on experience
Company vehicle & tools
Paid training
Medical, dental & vision insurance
401(k) with company match
Paid time off & holidays
Employee discount
Opportunities for growth and advancement
Job Type: Full-Time
Work Location: In Person / Field-Based
If you're an experienced technician who takes pride in quality workmanship and can confidently solve problems in the field, we want to hear from you!
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person